Privacy Policy

Your Privacy

Online Security

Mookie Pet Limited is pleased to tell you that we work with Sage Pay which is the largest payment service provider in the UK and Ireland.

Sage Pay provides a secure payment gateway and it is their priority to ensure that all personal and payment details are handled in a safe and secure way and directly by the Sage Pay platform.

Mookie Pet Limited does not have access to any of your payment information on its own servers.

Your Privacy and Security

Mookie Pet Limited respects your privacy and recognises that we must maintain and use customer information responsibly.

Under no circumstances will we sell, trade or rent your personal information to a third party without your prior permission or unless we are legally required to do so by a lawful authority.

Information submitted to us is only available to employees managing this information for purposes of sending you e-mails and for doing marketing analysis and to contracted service providers for the purposes of providing services relating to our communications with you.

Cookie Policy

Mookie Pet Limited uses “cookies” in this website to distinguish you from other users of our website.  Cookies also provide us with information about how this website is used so we can keep it is as up to date, relevant and error-free as possible.

Mookie Pet Limited uses:-

Strictly necessary cookies.  These are cookies that are essential to the operation of our website.  They include, for example, cookies that enable you to log into secure areas of our website or use a shopping basket.

Analytical/performance cookies.  These cookies allow us to recognise and count the number of visitors to our website and to see how visitors move around our website when they are using it.  This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Data collection and how we use your data

We collect data as follows:-

  • Your name
  • Your e-mail address
  • Your telephone number(s)
  • Your bank card billing address
  • Your specified delivery address(es) (if different from your bank card billing address).

The above information is stored on our servers, and can be modified or updated by you at any stage.  This is done by logging into your account on this website, and going to the “My Account” page by following that link in the website’s header (right at the top of the screen).

You can ask us to remove all (or part) of the above information by sending us a letter, telephoning us or sending an e-mail.